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Administrative Support

Bolingbrook, IL
Full-time
Salary: $11.75 /hour


This is an immediate temp-to-hire opportunity with a valued client of Pro Talent Group

  • Position: Administrative Support
  • Schedule: M-F from 8 am to 5 pm
  • Pay: Starting at $11.75 / hour

Job Description: Administrative Support

This position reports to the Manager of Global Operations Department. A Global Screening Representative ensures that all background screening are processed accurately and efficiently. This position will respond to customer inquiries in a professional manner and ensure that all procedures and policies are followed.

Primary Responsibilities: Administrative Support

  • Complete all background screening functions required for assigned cases; This includes application analysis, scope diagnosis, developing telephone numbers and logical source names, conducting the telephone interview, document management and data entry;
  • Monitoring fulfillment partners to ensure the timely and accurate completion of searches;
  • Completing assigned cases within customer required time frame, contacting customers and/or applicants for additional leads when required, and supplement follow-up are integral to the interview function;
  • Basic quality assurance is required to include verification that all required elements have been completed, no spelling or typographical errors are present, and all information developed is accurate;
  • Effectively update clients and internal associates on screening progress;
  • Provide supervisor with adequate workflow management information;
  • Able to communicate effectively with clients and screening subjects via email and telephone Inbound /outbound in a professional manner.

Experience: Administrative Support

  • Computer literate (knowledge of Word and Excel);
  • Ability to communicate clearly and effectively;
  • Strong customer focus;
  • Strong ability to prioritize tasks;
  • Must be able to work to deadlines;
  • Strong attention to detail

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