Lafayette, IN
Full-time
Salary: $35,000.00 to $45,000.00 /year


Pro Talent Group is searching for an experienced Driver Manager/Dispatcher for a large client of ours in Lafayette, IN to start as soon as possible! This is Direct-Hire opportunity!

  • Position: Driver Manager/Dispatcher
  • Pay: $35,000 – $45,000 / year
  • Location: Lafayette, IN

Job Functions: Driver Manager/Dispatcher

  • Communicate proactively and quickly to Planners, Customer Service Reps, and Drivers.
  • Build relationships with Drivers to understand their expectations and preferences.
  • Manage revenue and mileage goals for each Driver and the fleet as a whole.
  • Counsel Drivers who are not meeting metric-driven goals and expectations.
  • Directly influence the routes assigned to the Drivers for optimal success for the Driver and Company.
  • Oversee MPG performance for each driver and fleet as a whole, while coaching Drivers who perform below MPG goals/expectations.
  • Help Drivers experience good weeks and good weekends.
  • Determine which Drivers may require termination based on poor performance.
  • Update ETA’s accurately and timely.
  • Update Total Mail accurately and timely.
  • Alertly manage phone calls and phone messages
  • Provide warnings to Customer Service Reps and Planners when a Driver is going to be late or if the Driver has been sitting too long (detention) at a location.
  • Ensure the Driver is operating in a safe manner, at all times.
  • Check in on all Drivers by 9 am.
  • Regular and predictable attendance is a must in this role

Additional Job Duties: Driver Manager/Dispatcher

  • Focus on a positive start to each week (Monday mornings).
  • Help the Driver understand our plan and look ahead for the Driver ensuring that he/she will have a strong and productive week.
  • Sell the loads to the Drivers
  • Ensure Driver’s acceptance of a load.
  • Establish clear expectations for Drivers when they first begin the day.
  • Counsel, mentor, and lead Drivers
  • Update Expiration’s and Driver Statuses accurately and timely
  • Help Safety and Maintenance Departments with safe equipment handling.
  • Utilize Trip Alert to quickly evaluate “red flag” situations.
  • Comply with company policies and procedures and all applicable laws and regulations.

Experience and Education: Driver Manager/Dispatcher

  • Bachelor’s Degree or commensurable industry experience
  • Bachelor’s degree, preferably in Logistics, Supply Chain, Transportation, Business, or any combination and experience, which would provide equivalent background strongly preferred but not required
  • Knowledgeable of the Transportation, Operations, and/or Logistics industries
  • Ability to resolve conflict and problems diplomatically
  • Ability to handle criticism positively without emotion
  • Knowledge of TMW Office Suite
  • #HOTJOB