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For Jobseekers

Frequently Asked Questions FAQ

1. Where can I apply?

Online:

MS-IL web search job board

Search open job opportunities with Indeed

Apply & register:

Click Apply Today to access web application and registration. All employees must complete this step.

In branch:

Stop by your local branch by 9:30am for application help. Walk-ins welcome!

Click here to find your local MS-IL branch.

Call Center:

Call 1-855-243-5562, or 317-329-6800, to apply via phone.

You will complete onboarding at your local branch.

2. What are your current open positions?

Visit us on Indeed, our job listings site, or call the Call Center for a list of open positions.

Follow us on Indeed & Facebook for up-to-date job alerts and info.

Call Center:

1-855-243-5562

317-329-6800

3. Where are you located?

We have 7 local branches across the U.S. Visit the locations page to find your branch.

4. What are your business hours?

Branch operating hours:

8am – 4:30pm, Monday – Friday.

Call Center:

8:30am to 4:30pm, Monday – Friday.

Processing new applicants 8:30am – 4pm.

Come by early for help with your application or onboarding.

5. What is your phone number?

Toll free: 1-855-243-5562

Call Center: 317-329-6800

Branches: Visit our website for a full list of locations & contact information.

6. Do you E-verify?

MS-IL Staffing & Packaging is an E-Verify employer.

7. Do you require background check?

Based on the job & position. Most of our clients request a 3-7-year check.

We do not hire sex offenders.

8. Do you require a drug test?

A mouth swab or urine screen may be required based on the job & position.

MS-IL reps will inform you in the recruiting call.

9. How do I get paid?

Pay card:

All employees will receive a Rapid Pay Card for electronic deposits.

Direct deposit:

Provide MS-IL with a direct deposit form from your bank or banking mobile app, or a voided check.

Our payroll processing does not allow us to issue paper checks.

10. What if I have questions about my paycheck?

TempWorks [Buzz] app:

We can help you download the TempWorks Buzz app for iOS or Android in branch. App features include:

  • Paycheck details
  • Work assignment info, including address, hours, & dress code
  • Work availability sharing
  • Job push notifications
  • Open positions search
  • MS-IL branch list

To create your online profile:

  • download the TempWorks app for iOS or Android
  • get an activation code from an MS-IL team member (**code valid for 30 minutes)
  • key in your code
  • create a PIN to access your profile

Ask MS-IL staff to walk you through the features.

Account managers:

  • Send a text to your account manager using the online chat
  • Call 1-855-243-5562, or 317-329-6800 to reach your account manager

11. What is the hiring process?

Hiring includes three parts: Application, onboarding, and employment.

1. Application

Steps candidates must complete, such as:

  • job application
  • job preferences & availability
  • interview

2. Onboarding

MS-IL staff will help you complete onboarding, including:

3. Employment!

Once eligible & placed in assignment, you are an MS-IL employee. If things change, let us know! We can help you find opportunities that best fit your needs.

12. How long does it take to get hired?

Placement

Placement can average 30-90 minutes, depending on time of day, the job, and your preparedness.

Onboarding

To complete onboarding, bring the following:

13. How should I prepare for an interview?

Dress to make a good first impression. Practice good hygiene and try to dress business casual.

Avoid wearing:

  • clothing with holes, stains, or snags
  • uncomfortable clothing, or clothes that need to be readjusted as you move
  • clothing that doesn’t fit

What’s business casual? Click here to watch a short video clip from Indeed.

14. What benefits does MS-IL offer?

MS-IL offers state-minimum medical coverage through Essential Staff Care.

Coverage costs will be deducted from your weekly paycheck.

Ask about enrollment in onboarding. Current employee seeking more information can call 1-855-243-5562.