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A forklift operator plays an important role in your company’s success and meeting the demands of the supply chain. A bad hire can not only cost your company money, but can cause delays in important processes that affect the overall bottom line.

How to Hire the Right Forklift Operator

To make sure you hire top talent, be sure to consider these areas during the hiring process.

Key Forklift Operator Skills

When you are glancing over resumes and applications, look for these skills:

  • Experience operating the particular machines used at your workplace, or a similar model
  • Proficiency in math, at least at an eighth grade level with the ability to calculate loads, bills of lading, and freight quotes.
  • Reliability, so your supply chain remains productive and contributes to the company’s overall success.

Training Considerations

Any good forklift operator is trained. In addition to some previous experience, it’s important you also train your forklift operators in-house. To comply with OSHA standards, and ensure a safe and productive warehouse, your training programs should include:

  • facility operations, including surfaces, types of loads and other important specifications;
  • traffic patterns in the warehouse, including machines and especially pedestrian;
  • operation of specific machinery and an understanding of mechanical issues; and
  • hands-on testing.

Looking for Local Top Talent?

If you need help finding the right forklift operator to move your company to greater success, contact MS-IL Staffing & Packaging.

Keeping your employees motivated and happy goes a long way to improve your employee retention. It can be a tiring job to be sure your employees stay motivated through the ups and downs of daily operations, but by following a few guidelines, you will be able to seamlessly motivate your employees, which can keep your top employees around for the long run.

Key Tips to Employee Motivation and Retention

Motivating your employees is not as difficult as it might seem. Your team wants to be lead with purpose and a bit of personal attention. By incorporating these strategies, you will be able to keep your employees motivated and increase employee retention.

Be Clear About Expectations

It’s so important managers and supervisors are clear about their expectations for their employees. People will more often leave a manager, rather than leave a job or company. One of the best ways to keep your employees is to be clear about expectations regarding growth opportunity, daily tasks, wages or compensation, and company goals. When workers know what’s expected of them, they have a greater sense of purpose which translates to overall worker happiness.

Allow Employees to Speak Their Minds

Another great way to achieve higher employee retention is to create an environment where employees feel comfortable speaking their minds. Workers want to be able to share ideas, feedback, or frustrations. When a company allows the proper avenues for open communication, it makes their employees feel significant and valued. Workers will be more motivated and less likely to leave a company when they feel they can speak their mind to their co-workers and supervisors.

Reward and Recognize Your Employees

Employees want to feel their work is appreciated. A company can motivate and retain their employees by recognizing effort and accomplishments, and rewarding those workers who meet or exceed job performance expectations. Sometimes, the reward or recognition can come in the obvious form of an increase in compensation. Other times, small gift cards, or lunch outings are appropriate.

Know Your Employees

While it’s not a good idea to become friends with your employees, it is motivating for employees to feel as though you are invested in them. Getting to know your employees’ hobbies or even some personal goals can help increase their motivation at the office, and also feel more connected to your company, increasing their likelihood to stay at the company for many years.

Create a Healthy Company Culture

There are many ways to create a healthy and positive company culture. This can also help increase your employee retention. For more information on how to enrich your office culture and retain happy employees, contact MS-IL Staffing & Packaging.

 

No good leader has dreams of becoming a micromanaging boss. However, sometimes even a good leader can slip into micromanaging tendencies.

Why You May Be Micromanaging

If it was an accidental spiral into micromanaging, it could be innocent. Here are a few reasons good leaders find themselves trapped in a micromanagement style.

  • Unconscious Insecurities

If you have underlying insecurities about your leadership adequacy, you may actually be doing damage by overthinking your responsibilities.

  • Bad Hires

Hiring unqualified, immature, inexperienced or unmotivated employees is a drain to everyone on the team, and it can also pull any good leader into the habit of hovering over their workers. This type of boss behavior often leads to micromanaging.

  • Striving for Perfection

No one is perfect. While it’s important to have clear expectations of your employees (and communicate them), it’s unreasonable to expect perfection. By striving for perfection, you will only become frustrated, unmotivated and burned out. These effects can turn you into a micromanager and will negatively impact your team as well.

So, are You Micromanaging? Here’s How to Tell

1) Measuring or monitoring too much.

The advances in technology and available data are amazing. It can help offices be more productive, cut costs, reach more customers, etc. However, tracking too much, just for the sake of tracking, leads to micromanaging and confusion. Instead, focus on what’s most important. Measure one or two things for each project or area of the company and only add to those if absolutely necessary.

Where measurement deals with data, monitoring is concerned with behavior. Another point of confusion is when a manager thinks they are mentoring an employee, but in reality, they are just constantly looking over their shoulder. Step back and give your employees the space to do their work.

2) Gathering too much consensus. When making a decision, it’s important to collect input from employees who will be affected by or involved in that decision. Too much discussion, however, can lead to confusion and things not getting done. To avoid this trap, set a deadline to make decisions. If input isn’t gathered by then, move on! 

3) Intervening too much. Don’t be a “helicopter boss.” Your employees are allowed to make mistakes – then they can learn from those mistakes! A manager who always jumps in doesn’t give their employees the opportunity to learn some valuable lessons and bounce back stronger, smarter and more experienced than before. 

4) Creating too many priorities. Many people, including managers, can fall into a trap of trying to achieve too many tasks or goals that aren’t related. If you set too many priorities that fall on the same level of importance, you only create confusion. Plus, employees become overworked without clear direction.

Looking for More Management Advice?

For more help on being a confident leader for your office, and ditching any trace of micromanaging, visit MS-IL Staffing & Packaging.

To get top-performing job candidates to interview for your open position, you need to write effective and compelling job postings. The quality of your job post will determine what type of candidates apply for your company.

Guide to Writing a Highly Effective Job Posting

  • Use a Strong Job Title

Be sure to use a strong, straight-forward job title. You can also include a brief subtitle that highlights the main responsibilities (up to three) that relate to this position.

  • Include a Compelling Introduction

In your job posting, include an introduction that is similar to a lede in a newspaper article. It should be informative and interesting, making it hard to resist reading more about the open job position. If your introduction is boring, people may think your job or company is also boring.

  • Tell the Company Story

This doesn’t need to be long because it shouldn’t take focus away from the open position. It is effective to include a concise summary of when and why the company started in addition to what the mission of the company is, so the applicants can begin to get aligned with your purpose as well.

  • Sell the Job Position

Not all jobs are exciting, but you need to do your best to communicate the value of your open position. Describe how significant the job is to the company’s success, so the candidate is excited for the opportunity to fulfill these duties and be a part of your company.

  • Give Directions for the Application Process

Since there are various steps depending on the channel of the job posting, this is extremely helpful information. It will also help eliminate unnecessary communication between your office and applicants.

Post Your Jobs & Find the Best Talent for Your Company

For more help on posting your open positions to the best audience for your business, contact MS-IL Staffing & Packaging.

Every manager and human resources professional understands the importance of employee evaluations, but sometimes it can be hard to deal with performance problems.

While it’s a regular part of your job to deal with performance issues, you should still try to minimize poor performance. To maximize performance in the workplace, you should identify the underlying issues that can be associated with poor performance. This way, you can do your best to avoid those issues.

3 Underlying Issues in Poor Performance

  • Unclear Expectations

It’s crucial that all managers communicate clear expectations for their employees. Minimizing confusion will give employees the confidence and direction they need to perform their best. If performance is still subpar, you will know it is not because they didn’t understand the expectations of their job, and then you can move on to identify other issues, or find employment solutions.

  • Untrained Employees

Make sure that you provide thorough training for all your workers. Training should be both hands-on and in the form of booklets or packets, so employees are able to reference training materials after their initial training sessions. You should also encourage an open-door policy when it comes to questions. Employees need to know they are allowed to ask questions or ask for feedback so they can be sure they are doing their job correctly.

  • Work Overload

Whether there aren’t enough hours or people to accomplish the tasks, or the work is being done sloppily, continual overload can negatively affect the quality of work and lead to burnout.

All these reasons for poor performance in the workplace can also lead to greater employee turnover, so it’s important to evaluate whether these issues are something your office needs to address.

Boost Morale & Productivity

To avoid poor performance and employee turnover, contact MS-IL Staffing & Packaging to discuss ways to find stellar employees, create a positive company culture, and increase employee productivity.